MENU

EN

IT
ZH
JA

Back

Our Group

Our Road
Corporate Governance

Our Brands

Our Brands
Zegna
Thom Browne
Luxury Textile Laboratory Platform

Our Sustainable Ethos

Our Commitment
Our Green Soul
Our Actions

Our People

Our People
Zegna Careers
Thom Browne Careers
Luxury Textile Laboratory Careers

Personal Area
Investors

Media

Latest News
Press Releases

Close

Store Customer Advisor Roma Borgognona

Job Details

Locations	Italy/Lazio/Roma
Brand	Zegna
Contract type	Full-time
Team	Sales Channels & Retail/Retail Experience

Share with LinkedIn

Store Customer Advisor Roma Borgognona

CompanyID (accounts for anonymous companies) 693,176

At Zegna the talents and passion of our people are the pillars of our success. Which is why we’re looking for an impressive Store Customer Advisor in Roma Borgognona to contribute to our proud legacy and help shape our vibrant future.

What makes you, makes Zegna

The legacy of Zegna would not exist if it weren’t for the unique skills of every person on our team, the makers, masters, designers and doers. Everyone contributes.

As a Zegna Store Customer Advisor, you bring the human touch to the luxury experience. You are our ambassador, sharing both our rich heritage and collections to create an atmosphere of energy and passion for the Zegna brand. From the moment the customer enters the store, you make use of the gestures and rituals of the selling ceremony to provide a service that is as personal as it is exceptional.

This is a role we value highly in our organization. As someone who spends time with our customers every day, you shape their perception of our brand and ensure our ongoing growth and legacy.

What makes up your day

Step into a hands-on, minds-on work environment where every challenge and opportunity help you realize your full potential.

The customer experience starts with you, so your role is vital in ensuring every interaction is memorable and personal. You’ll learn the stories behind the Zegna brand, products and craftsmanship and use these to authentically engage with customers as you share our offering. This continues when the customer leaves the store, as you build ongoing relationships with them to make them feel a valued part of the Zegna world.

You and your colleagues are accountable for achieving sales targets for your store, executing the plans provided by your store manager, as well as using your own initiative to suggest alternative strategies. You need to work smart– staying on top of the store stock situation and adjusting your techniques to maximize sell-through.

You are tasked with a range of customer service roles, including performing fittings and alteration measurements, and potentially becoming a Made-to-Measure specialist. You’re also there to listen to customers and share their feedback with us, ensuring that should they have any issues, they’re resolved with care.

You are responsible for ensuring the store environment is always on par with what our customers expect of us. To achieve this, you’ll use visual merchandising, product and packaging guidelines to create a truly exceptional experience.
There are also a number of operational tasks you may be asked to perform, including stock room management, inventory, cashiering and reporting.

What makes you, makes our team

When you join Zegna, you join a team, working together to shape the future of our company. To be successful in this role you have a passion for style that you take with you no matter where you go, mixing casual and luxury looks to fit your active lifestyle. You’re curious by nature, adventurous and interested in technology. You connect with the innovative spirit behind the Zegna brand and know how to make it relevant and interesting when you share it with others.

What makes you, makes our legacy

Ermenegildo Zegna Group is founded on a proud history of craftsmanship and quality dating back to 1910, with a vision to ethically create the world’s finest textiles. Zegna has since expanded to ready-to-wear, becoming one of Italy’s most successful family companies and a global luxury lifestyle brand.

Through our vertically integrated, sheep to shop approach, we strive to create exceptional products without compromising on quality of life for future generations. With over 500 stores and 6,500 employees worldwide, our success is inspired by our founder’s pioneering spirit and shaped by the expertise and integrity of every individual at Zegna.

Sales Channels & Retail

Sales Channels & Retail

Sales Channels & Retail

Retail is more than just the act of selling products. Our Sales Channels & Retail teams bring our customers into our global community, sharing with them our creativity and craft, as well as our story and the journey of each item. These relationships are nurtured by our in-store teams and fostered by our headquarters and regional offices, who, together, are responsible for the definition, implementation, and execution of our retail strategy. It is collaboration, one of shared passion and tenacity, which ensures a level of excellence and a consistent client experience whether visiting our stores in Milan or Beijing.

Related Positions

Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna.

VIEW OPEN POSITIONS

Store Customer Advisor Mandarin Speaker- Paris Galeries Lafayette

Sales Channels & Retail

,

Store Customer Advisor Bicester Village

Sales Channels & Retail

,

Sales Channels & Retail/Retail Experience

,

Brand Manager - Bloomingdale's

Sales Channels & Retail/Retail Experience

,

Assistant Manager - Saks

Sales Channels & Retail/Retail Management

,

Store Customer Advisor Selfridges

Sales Channels & Retail

,

Store Customer Advisor - NBS

Sales Channels & Retail

,

MTM Specialist - Amsterdam

Sales Channels & Retail/Retail Experience

,

Store Customer Advisor - Roermond Village

Sales Channels & Retail

,

Store Customer Advisor Galería Canalejas - Madrid

Sales Channels & Retail/Sales Channels (wholesale/travel/outlet)

,

Store Manager - Outlet Riviera Maya

Sales Channels & Retail

,

Stock Keeper - Outlet Riviera Maya

Sales Channels & Retail

,

Store Customer Advisor - Outlet Riviera Maya

Sales Channels & Retail

,

Sales Assistant - Saks

Sales Channels & Retail/Retail Experience

,

Visual Merchandiser

Sales Channels & Retail/Visual Merchandising

,

Account Executive

Sales Channels & Retail/Sales Channels (wholesale/travel/outlet)

,

In Store Visual Merchandiser

Sales Channels & Retail/Visual Merchandising

,

Store Customer Advisor Roma Borgognona

Sales Channels & Retail/Retail Experience

,

Store Customer Advisor - Barcelona

Sales Channels & Retail/Sales Channels (wholesale/travel/outlet)

,

TAILOR - LISBON

Sales Channels & Retail

,

Store Customer Advisor Malpensa Airport Permanent Contract

Sales Channels & Retail/Retail Experience

,

Store Customer Advisor Fixed Term Contract

Sales Channels & Retail

,

Technical Visual Merchandising Designer

Sales Channels & Retail/Visual Merchandising

,

MTM Specialist - London NBS

Sales Channels & Retail/Retail Experience

,

Store Customer Advisor - Paris Le Bon Marché

Sales Channels & Retail

,

Operations Associate

Sales Channels & Retail/Retail Experience

,

STORE CUSTOMER ADVISOR MALPENSA AIRPORT

Sales Channels & Retail/Retail Experience

,

Store Customer Advisor - Amsterdam

Sales Channels & Retail

,

Junior Store Customer Advisor Full Time

Sales Channels & Retail

,

Operations Associate

Sales Channels & Retail/Retail Experience

,

Store Customer Advisor Linate Airport

Sales Channels & Retail/Retail Experience

,

Customer Advisor

Sales Channels & Retail/Retail Experience

,

Customer Advisor

Sales Channels & Retail/Retail Experience

,

Store Customer Advisor

Sales Channels & Retail/Retail Experience

,

Customer Advisor

Sales Channels & Retail/Retail Experience

,

In Store Made to Measure Specialist

Sales Channels & Retail/Retail Experience

,

Customer Advisor

Sales Channels & Retail/Retail Experience

,

Junior Store Customer Advisor Part Time Weekend

Sales Channels & Retail/Retail Experience

,

Customer Advisor

Sales Channels & Retail/Retail Experience

,

Customer Advisor

Sales Channels & Retail/Retail Experience

,

Store Customer Advisor - Las Rozas

Sales Channels & Retail

,

Customer Advisor

Sales Channels & Retail

,

Customer Advisor EZ Lisbon

Sales Channels & Retail

,

Store Customer advisor - Athens Voukourestiou

Sales Channels & Retail

,

Merchandising Manager – Shoes and Leather GCR

Sales Channels & Retail/Buying & Retail Planning

email

email

email

language English

sitemap

Corporate Governance
Our Sustainable Ethos
Our Brands
Our People
Investors
Latest News

Brands

Zegna
Thom Browne
Luxury Textile Laboratory Platform

GROUP SITES

Zegna
Thom Browne

legal

Code of Ethics
Privacy&Policy
Cookie Policy
Terms & Conditions

Ermenegildo Zegna N.V., Amsterdam, P.IVA 00154990022 PEC. zegna.holditalia.spa@legalmail.it

Cookie policy

x

We use technical cookies, that are always enabled and necessary for the website to work correctly, and analytic and profiling cookies, including third party ones, to allow us to measure the usage and performance of the web site and send advertising, including targeted advertising. To accept all cookies, click «Accept». To manage or disable cookies click on «Manage». To refuse all cookies and close the banner click on «x»; in this case you can continue to navigate the site and only technical cookies will be used. If you would like to learn more, please read our Cookie Policy

Manage

Accept