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Senior Style Advisor - Zegna Qatar

Job Details

Locations	Qatar/Doha
Brand	Zegna
Contract type	Permanent Job
JOB FUNCTION	Sales Channels & Retail Excellence/Sales

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Senior Style Advisor - Zegna Qatar

CompanyID (accounts for anonymous companies) 693,176

JOB CONTENT

To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty.

KEY RESPONSIBILITIES

FUNCTIONAL RESPONSIBILITIES

Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
Handle customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary.
Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
Maintain personal grooming standards as advised by the Store Manager.
Maintain clean and organized display, fitting rooms and stock areas.
Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
Recruit customers for the database, accurately entering their details on the system.
Minimize exposure to stock loss through vigilance on sales floor and fitting room areas.

EDUCATION, EXPERIENCE, FUNCTIONAL SKILLS AND KNOWLEDGE

Education/ Qualification

High school qualification

Experience

4 to 6 years retail sales or customer service experience.

Functional Skills & Specific Knowledge

Good communication and interpersonal skills
Pleasant personality and good grooming
Passion for retail industry

COMPETENCIES

Achievement Drive
Building Relationships
Empathy
Influencing
Serving Customers
Team Working
Conceptual Thinking

Job Details

Locations	Qatar/Doha
Brand	Zegna
Contract type	Permanent Job
JOB FUNCTION	Sales Channels & Retail Excellence/Sales

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Sustainability

Sustainability

Sustainability

At the forefront of ZEGNA's commitment to sustainability, our team ensures the implementation of a robust long-term strategy. We drive the identification of new sustainability risks, opportunities, and innovative pathways, aligning with our environmental responsibilities. Join ZEGNA and contribute to building a responsible tomorrow, dedicated to caring for people and our environment, fostering collaboration, and pursuing what has been one of ZEGNA’s pillars since its founding in 1910.

Style & Creative Design, Visual Merchandising and Store Planning

Style & Creative Design, Visual Merchandising and Store Planning

Style & Creative Design, Visual Merchandising and Store Planning

At the heart of ZEGNA, Style & Creative Design, Visual Merchandising, and Store Planning bring the brand's identity to life. These teams work together to define, design, and implement the brand storytelling, setting industry trends. Leading creative vision, crafting cohesive visual stories, and designing inspiring store experiences, they capture the essence of luxury.
Shape the future of luxury with us, drawing from our proud legacy while driving innovation and excellence.

Sales Channels & Retail Excellence

Sales Channels & Retail Excellence

Sales Channels & Retail Excellence

Sales Channels & Retail Excellence at ZEGNA form the cornerstone of our customer-centric strategy, integrating retail, sales channels, and hospitality to ensure exceptional, personalized customer experiences. Our clienteling approach, based on shared values and supported by continuous learning for our global sales team, is key to this mission.
Join us to define and implement retail processes and customer engagement across various channels, conveying the essence of Oasi Zegna.

Product Development, Manufacturing, End-to end Supply Chain

Product Development, Manufacturing, End-to end Supply Chain

Product Development, Manufacturing, End-to end Supply Chain

At ZEGNA, Product Development, Manufacturing, and End-to-End Supply Chain form the backbone of our value chain. Guided by Style & Creative Design's vision, Product Development brings each collection to life from concept to reality. Manufacturing oversees sourcing, engineering, planning, production, and quality assurance, embodying our commitment to excellence. Logistics ensures seamless product handling and transportation, while Customer Service delivers with precision, driven by customer insights. Join us in crafting excellence and making a meaningful impact on our legacy of quality and craftsmanship.

Other

Other

Other

Merchandising & Planning

Merchandising & Planning

Merchandising & Planning

In the vibrant world of ZEGNA, Merchandising & Planning drive the design and implementation of merchandising strategies. Guided by Style & Creative Design's vision, this area ensures consistency between the company's image and market needs, seizes opportunities, and optimizes sales. Be part of this team, connecting every step of the way from the brand's storytelling origins to our customers, immersed in an ever-evolving journey of innovative discovery and excellence.

Marketing, Brand Communication & Digital Media

Marketing, Brand Communication & Digital Media

Marketing, Brand Communication & Digital Media

At the heart of ZEGNA's storytelling, we forge a pathway into the digital era through strategic innovation and consumer focus. Our teams lead initiatives to amplify brand value across all channels: from pioneering digital and omnichannel strategies to fostering impactful partnerships and curating compelling events, we shape the evolution of our brand's narrative. Join us in conveying our authenticity through compelling storytelling and transformative digital experiences.

Internship

Internship

Internship

At ZEGNA, you'll craft beauty, develop your strengths, and shape our future. Our integrated value chain offers a comprehensive view of the luxury industry through a lens of excellence, illustrating the interconnected journey from raw materials to finished products and to the customer. In this dynamic and fast-paced environment, you'll learn and grow on the job, collaborate with colleagues worldwide, and participate in enriching trainings to refine your skills and maximize your potential.
If you're eager to launch your career, send your application to us.

Corporate and Staff Functions

Corporate and Staff Functions

Corporate and Staff Functions

Corporate & Staff functions encompass a diverse array of roles that directly advance the business and support its growth. Our aim is to achieve excellence across all fields, delivering optimal service and experiences to both internal and external stakeholders. Every Corporate & Staff function at ZEGNA, from Finance & Control, Internal Audit, Legal, Compliance & Risk, Human Resources, General Services, Health, Safety & Environment, Procurement, and IT, embodies a progressive mindset and a personalized approach that reflects ZEGNA's authenticity.

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Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna.

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