MENU

EN

IT
ZH
JA

Back

Group

Overview
Our Governance

Brands

Zegna
Thom Browne
Tom ford fashion
Our Filiera

Commitments
Sustainability Documents
Oasi Zegna

CAREERS

People
ZEGNA
Thom Browne
Our Filiera
Investors
Media

Close

JOBS

Working at Zegna
Career Areas
Locations
FAQ
JOBS

testo alternativo

Store Style Advisor - PdH Santa Fe

Job Details

Locations	Mexico/Ciudad de México/Ciudad de México
Brand	Zegna
Contract type	Permanent Job
JOB FUNCTION	Sales Channels & Retail Excellence/Sales

Share with LinkedIn

Store Style Advisor - PdH Santa Fe

CompanyID (accounts for anonymous companies) 693,176

ABOUT ZEGNA

The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities—a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA — from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.

YOUR ROLE AT ZEGNA

As Store Style Advisor, based in Santa Fe, Mexico City, you will bring your unique strengths to the Santa Fe Team, helping us deliver an exceptional, personalized luxury shopping experience that reflects ZEGNA heritage and craftsmanship. You’ll work closely with the Store Manager and store team to drive meaningful customer connections, support operational excellence, and safeguard the longevity of the brand.

HOW YOU BRING IT TO LIFE
Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:

Deliver a memorable in-store customer experience by following the ZEGNA Guest Flow and embodying the ZEGNA Mindset.
Actively build relationships with new and existing clients through networking, CVM follow-ups, and personalized selling.
Develop and drive business by proactively identifying opportunities to increase sales and guest engagement.
Engage guests in meaningful consultations to uncover their preferences and deliver thoughtfully curated total looks tailored to their individual style, needs, and occasions.
Promote ZEGNA Su Misura services as a key part of the selling ceremony, offering tailored solutions to meet clients’ current and future wardrobe needs.
Leverage digital tools and storytelling techniques to create an integrated luxury experience.
Resolve guest issues and complaints with empathy, while adhering to ZEGNA’s guest service policies, including alterations, repairs, and global returns.
Develop in-depth knowledge of ZEGNA products, craftsmanship, fabrics, and Su Misura services — and confidently translate this knowledge into clear benefits for the guest.
Maintain high standards in clienteling, CVM data collection, and after-sales service while contributing to store KPIs and operations.
Measure your individual performance using key sales and service KPIs, such as cross-selling ratio, conversion rate, and average sales bill.
Actively communicate guest insights, product feedback, and key store updates within the team to help ensure guest satisfaction and support business goals.

WHO YOU ARE
This is how you show up:

You bring 2+ years of experience in luxury retail or guest-focused sales environments, with a proven ability to deliver exceptional service.
You are proficient in digital tools and CVM platforms, with a deep understanding of clienteling best practices and guest relationship development.
You’re recognized for your emotional intelligence and talent for building authentic, lasting connections with guests.
You demonstrate a strong commitment to personal growth, continuously learning and evolving with curiosity, passion, and an open mind.
You possess excellent written and verbal communication skills, with the ability to engage and collaborate effectively across diverse audiences.

YOUR ZEGNA OFFER

Learning opportunities, including ZEGNA Su Misura Certification, structured programs, and development paths
Comprehensive benefits: medical and dental insurance, 13% of saving fund, 28 days of Christmas bonus, $3,000 mxn of food vouchers,
Paid time off: vacation and holidays, with accrual based on tenure and role level
Access to premium materials, resources, and production partners
Creative autonomy and a supportive environment that rewards results
Opportunity to grow within a luxury, design-focused brand

NATURALLY IN ZEGNA

Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.

Related Positions

Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna.

VIEW OPEN POSITIONS

Store Style Advisor - PdH Santa Fe

Sales Channels & Retail Excellence/Sales

Ciudad de México

,

Store Style Advisor - Monaco

Sales Channels & Retail Excellence/Retail

,

Assistant Store Manager - Monaco

Sales Channels & Retail Excellence/Retail

,

Temp Sales Assistant

Sales Channels & Retail Excellence/Retail

,

Style Advisor - Prague

Sales Channels & Retail Excellence/Retail

,

Sales Channels & Retail Excellence/Sales

,

Style Advisor (CDD) Outlet La Vallée

Sales Channels & Retail Excellence/Retail

,

Tailor | Fitter

Sales Channels & Retail Excellence/Retail Excellence

,

Store Style Advisor - London

Sales Channels & Retail Excellence/Retail

,

Sales Channels & Retail Excellence/Sales

,

TEMP Sales Assistant

Sales Channels & Retail Excellence/Retail

,

Part Time Stock Associate

Sales Channels & Retail Excellence/Retail

,

Sales Channels & Retail Excellence/Retail

,

General Manager

Sales Channels & Retail Excellence/Retail

,

Store Style Advisor - Capri

Sales Channels & Retail Excellence/Retail

,

Store Style Advisor - Taormina

Sales Channels & Retail Excellence/Retail

,

Sales Channels & Retail Excellence/Sales

,

Sales Channels & Retail Excellence/Retail

,

Store Style Advisor - London Selfridges

Sales Channels & Retail Excellence/Retail

,

Assistant General Manager

Sales Channels & Retail Excellence/Retail

,

Sales Supervisor Düsseldorf

Sales Channels & Retail Excellence/Retail

,

Style Advisor Full Time Madrid

Sales Channels & Retail Excellence/Sales

,

Turkey - Senior Style Advisor

Sales Channels & Retail Excellence/Sales

,

Saudi Arabia (Jeddah) - Store Manager

Sales Channels & Retail Excellence/Retail

,

Saudi Arabia (Jeddah) - Senior Style Advisor

Sales Channels & Retail Excellence/Sales

,

Saudi Arabia (Jeddah) - Style Advisor

Sales Channels & Retail Excellence/Sales

,

Saudi Arabia (Jeddah) - Stock Controller

Sales Channels & Retail Excellence/Retail

,

Saudi Arabia (Jeddah) - Tailor

Sales Channels & Retail Excellence/Retail

,

Su Misura Manager (Made-to-Measure)

Sales Channels & Retail Excellence/Retail Excellence

,

Stock Room Associate - Dusseldorf

Sales Channels & Retail Excellence/Retail

,

Sales Channels & Retail Excellence/Retail

,

Store Style Advisor - London New Bond Street

Sales Channels & Retail Excellence/Retail

email

email

email

language English

sitemap

Corporate Governance
Sustainability
Brands
Careers
Investors
Latest News

Brands

Zegna
Thom Browne
Luxury Textile Laboratory Platform

GROUP SITES

Zegna
Thom Browne

legal

Code of Ethics
Privacy&Policy
Cookie Policy
Terms & Conditions

Ermenegildo Zegna N.V., Amsterdam, P.IVA 00154990022 PEC. zegna.holditalia.spa@legalmail.it

Cookie policy

x

We use technical cookies, that are always enabled and necessary for the website to work correctly, and analytic and profiling cookies, including third party ones, to allow us to measure the usage and performance of the web site and send advertising, including targeted advertising. To accept all cookies, click «Accept». To manage or disable cookies click on «Manage». To refuse all cookies and close the banner click on «x»; in this case you can continue to navigate the site and only technical cookies will be used. If you would like to learn more, please read our Cookie Policy

Manage

Accept