MENU

EN

IT
ZH
JA

Back

Group

Overview
Our Governance

Brands

Zegna
Thom Browne
Tom ford fashion
Our Filiera

Commitments
Sustainability Documents
Oasi Zegna

CAREERS

People
ZEGNA
Thom Browne
Our Filiera
Investors
Media

Close

JOBS

Working at Zegna
Career Areas
Locations
FAQ
JOBS

Training Development Specialist

Job Details

Locations	Italy/Lombardia/Milano
Brand	Zegna
Contract type	Permanent Job
JOB FUNCTION	Sales Channels & Retail Excellence/Retail Excellence

Share with LinkedIn

Training Development Specialist

CompanyID (accounts for anonymous companies) 693,176

At Ermenegildo Zegna the talents and passion of our people are the pillars of our success. Which is why we’re looking for a Training Development Specialist in Milan to contribute to our proud legacy and help shape our vibrant future.

BASIC PURPOSE OF THE JOB
The Training Development Specialist contributes to strengthening ZEGNA’s retail capabilities by developing high-quality, engaging, and business-relevant training content.
The role covers the full spectrum of retail learning topics – from product knowledge to selling, styling, service, and onboarding – ensuring a consistent narrative and format across digital, classroom, and in-store channels. Acting as a bridge between HQ and markets, this position ensures that all training materials reflect ZEGNA’s brand storytelling, elevate the Client Experience, and contribute to measurable impact in engagement, UPT, and NPS.

What makes you, makes Zegna
The legacy of Zegna would not exist if it weren’t for the unique skills of every person on our team; the makers, masters, designers and doers. Everyone contributes.

What makes up your day
In this role, you will:

Collaborate closely with the departments supporting retail (Product, Merchandising, Visual, Marketing, CVM, Operations, and Retail Excellence) to transform brand priorities and service enablers into learning that enhances the Client Experience.
Design and develop training materials across all retail topics: product, styling, selling ceremony, service, onboarding, service tools, and other themes connected to the Client Experience.
Liaise with external agencies and vendors for creative production when required.
Create engaging content across multiple formats, including e-learning, in-class toolkits, in-store activities, and short video modules.
Manage production timelines, translations, and uploads within the Learning Management System and related platforms.

What makes you, makes our team
When you join Zegna, you join a team, working together to shape the future of our company. For this role, we’re looking for someone with:

At least 3 years of experience in instructional design and content development, with ability to adapt materials for global audiences (preferably in Luxury Brands).
Retail background and understanding of store dynamics, client interactions, and selling behaviors.
Skilled in training or presentation delivery, with clear and confident communication style.
Ability to design engaging, high-quality learning materials across different formats (digital, classroom, in-store).
Proficiency with MS Office, authoring tools (e.g., Rise, Articulate), and LMS platforms; knowledge of graphic design and video editing tools is considered a plus.
Agility, curiosity, and a passion for innovation in learning.
Positive attitude, openness to feedback, and ability to navigate in a dynamic, fast-evolving, and matrix environment.
Fluent English, both spoken and written.

What makes you, makes our legacy
Ermenegildo Zegna Group is founded on a proud history of craftsmanship and quality dating back to 1910, with a vision to ethically create the world’s finest textiles. Zegna has since expanded to ready-to-wear, becoming one of Italy’s most successful family companies and a global luxury lifestyle brand.

Through our vertically-integrated, sheep to shop approach, we strive to create exceptional products without compromising on quality of life for future generations. With over 500 stores and 6,500 employees worldwide, our success is inspired by our founder’s pioneering spirit and shaped by the expertise and integrity of every individual at Zegna.

Related Positions

Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna.

VIEW OPEN POSITIONS

Store Style Advisor - Capri

Sales Channels & Retail Excellence/Sales

,

New York City 57th St Style Advisor

Sales Channels & Retail Excellence/Sales

,

Accounting Supervisor Mexico

Corporate and Staff Functions/Finance & Control

Ciudad de Mexico

,

Knitwear Technical Creative Product Developer

Product Development, Manufacturing, End-to end Supply Chain/Product Development

,

Style Advisor Orlando

Sales Channels & Retail Excellence/Sales

,

Style Advisor Cabazon

Sales Channels & Retail Excellence/Sales

,

Junior Facility Specialist Retail Europe

Style & Creative Design, Visual Merchandising and Store Planning/Store Planning

,

Store Style Advisor - Hamburg (Fixed Term)

Sales Channels & Retail Excellence/Sales

,

Saturday Worker - Store Style Advisor - Vienna

Sales Channels & Retail Excellence/Sales

,

Store Cashier - London New Bond Street (Part Time 24h)

Sales Channels & Retail Excellence/Retail

,

Product Development, Manufacturing, End-to end Supply Chain/Product Development

,

Marketing & Events Manager

Marketing, Brand Communication & Digital Media/Marketing & Digital

,

CAD Pattern Maker Internship

Product Development, Manufacturing, End-to end Supply Chain/Product Development

,

Temporary Sales Assistant

Sales Channels & Retail Excellence/Retail

,

Addetto/a all'avanzamento di produzione stage

Internship/Internship

San Pietro Mosezzo

,

Group Senior Category Manager

Corporate and Staff Functions/Procurement

,

TECNICO/A REPARTO STIRO

Product Development, Manufacturing, End-to end Supply Chain/Manufacturing

,

Marketing Intern

Marketing, Brand Communication & Digital Media/Marketing & Digital

,

Junior Retail Performance Analyst

Sales Channels & Retail Excellence/Retail

,

Training Development Specialist

Sales Channels & Retail Excellence/Retail Excellence

,

Modellista Senior

Product Development, Manufacturing, End-to end Supply Chain/Product Development

,

Store Style Advisor - Temporary

Sales Channels & Retail Excellence/Sales

,

Accounting Operations Manager

Corporate and Staff Functions/Finance & Control

,

Product Development Knitwear Intern

Internship/Internship

,

Addett* al rammendo

Product Development, Manufacturing, End-to end Supply Chain/Manufacturing

San Pietro Mosezzo

,

Part-time Style Advisor Woodbury Commons (Central Valley)

Sales Channels & Retail Excellence/Sales

,

Store Manager - Paris Galeries Lafayette

Sales Channels & Retail Excellence/Retail

,

Style Advisor Ala Moana

Sales Channels & Retail Excellence/Sales

Ala Moana Center

,

(The Kingdom) - Senior Style Advisor

Sales Channels & Retail Excellence/Retail

,

The Grove (Abu Dhabi) - Senior Style Advisor

Sales Channels & Retail Excellence/Retail

,

The Grove (Abu Dhabi) - Style Advisor

Sales Channels & Retail Excellence/Retail

,

Senior Store Customer Advisor

Sales Channels & Retail Excellence/Retail

,

Interior Innovation Designer

Style & Creative Design, Visual Merchandising and Store Planning/Store Planning

,

ACCOUNTING SPECIALIST

Corporate and Staff Functions/Finance & Control

,

Group Compliance Manager

Corporate and Staff Functions/Legal, Compliance & Risk

,

Junior Health & Safety Specialist

Sales Channels & Retail Excellence/Retail

,

IT In Store Sales Specialist

Corporate and Staff Functions/Information Technology

,

Assistant General Manager

Sales Channels & Retail Excellence/Retail

,

Runner - Frankfurt

Sales Channels & Retail Excellence/Sales

,

Junior Production Process Analyst

Product Development, Manufacturing, End-to end Supply Chain/Manufacturing

,

Senior Style Advisor - The Avenues Mall

Sales Channels & Retail Excellence/Sales

,

Senior Style Advisor - Zegna Qatar

Sales Channels & Retail Excellence/Sales

,

Finance Control Assistant (UAE National only)

Corporate and Staff Functions/Finance & Control

,

Talent Acquisition & HR Senior Associate

Corporate and Staff Functions/Human Resources

,

IT Finance Business Continuity Specialist

Corporate and Staff Functions/Information Technology

,

TREASURY SPECIALIST

Corporate and Staff Functions/Finance & Control

,

Part-Time Style Advisor

Sales Channels & Retail Excellence/Retail

,

Runner - London New Bond Street

Sales Channels & Retail Excellence/Retail

,

Group FP&A Analyst

Corporate and Staff Functions/Finance & Control

,

Assistant Store Manager - Frankfurt

Sales Channels & Retail Excellence/Sales

,

Finance Transformation Manager

Corporate and Staff Functions/Finance & Control

,

Store Style Advisor Barcelona Flagship

Sales Channels & Retail Excellence/Retail

,

Sales Channels & Retail Excellence/Sales

,

Manutentore junior

Product Development, Manufacturing, End-to end Supply Chain/Manufacturing

San Pietro Mosezzo

,

Store Cashier & Admin Specialist - Montenapoleone

Sales Channels & Retail Excellence/Sales

,

Manutentore stage

Product Development, Manufacturing, End-to end Supply Chain/Manufacturing

San Pietro Mosezzo

,

,

IT Oracle EPM Senior Business Analyst

Corporate and Staff Functions/Information Technology

,

Style & Creative Design, Visual Merchandising and Store Planning/Style & Creative Design

email

email

email

language English

sitemap

Corporate Governance
Sustainability
Brands
Careers
Investors
Latest News

Brands

Zegna
Thom Browne
Luxury Textile Laboratory Platform

GROUP SITES

Zegna
Thom Browne

legal

Code of Ethics
Privacy&Policy
Cookie Policy
Terms & Conditions

Ermenegildo Zegna N.V., Amsterdam, P.IVA 00154990022 PEC. zegna.holditalia.spa@legalmail.it

Cookie policy

x

We use technical cookies, that are always enabled and necessary for the website to work correctly, and analytic and profiling cookies, including third party ones, to allow us to measure the usage and performance of the web site and send advertising, including targeted advertising. To accept all cookies, click «Accept». To manage or disable cookies click on «Manage». To refuse all cookies and close the banner click on «x»; in this case you can continue to navigate the site and only technical cookies will be used. If you would like to learn more, please read our Cookie Policy

Manage

Accept