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Assistant General Manager Scottsdale AZ

Job Details

Locations	United States/AZ/Scottsdale
Brand	Zegna
Contract type	Permanent Job
JOB FUNCTION	Sales Channels & Retail Excellence/Retail

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Assistant General Manager Scottsdale AZ

CompanyID (accounts for anonymous companies) 693,176

ABOUT ZEGNA

The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear. Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions and work to create the world we want. With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.

YOUR ROLE AT ZEGNA

As an Assistant General Manager for Zegna, you will be the General Managers second-in-command, helping to achieve business objectives, building solid relationships with Zegna Customers, and promoting the values and ambitions of the brand. This role reports directly to the General Manager. This role is based in our new Scottsdale, Arizona location.

HOW YOU BRING IT TO LIFE

Here’s how you’ll bring this role to life each day — making it your own and shaping it with your unique talents and expertise:

Strive to achieve individual daily, weekly, monthly and yearly sales and KPI's.
Offer support to the General Manager by supervising the staff, providing feedback, drafting effective staff schedules, and ensuring optimal productivity.
Foster marketing initiatives through collaboration with the General Manager and local Marketing and CRM.
Champion, deliver and monitor a customer-centric culture.
Identify training and development needs and spend time with the store team providing coaching and training.
Support the General Manager in recruiting and onboarding top talent.
Keep the team motivated and engaged by establishing a culture of teamwork and high performance; proactively assist the team with issues and/or opportunities they may be facing.
Work with the General Manager to provide effective feedback on products and collections and stay updated on stock, consolidation, and transfers.
Assist with implementation and maintenance of the design and display guidelines from Visual Merchandising to maximize the store’s appeal.
Ensure the team’s appearance and attitude, the store experience, and all operational activities adhere to the Company Guidelines and the Zegna Code of Ethics.
Alongside the General Manager, implement Health & Safety regulation and supervise the attendance of the store team at H&S training courses.
Promote the usage of digital services to increase business opportunities and improve customer service.

WHO YOU ARE

This is how you show up:

You bring 4+ years of experience in luxury retail, hospitality, or a comparable client-focused leadership environment.
You are passionate about developing people and have a proven ability to coach, manage, and inspire high-performing teams.
You are confident using digital tools and CRM systems, and you understand how data drives action.
You thrive in a fast-paced, dynamic environment where leadership, adaptability, and strategic thinking are key.
You possess strong written and verbal communication skills and easily connect with a diverse range of clients and colleagues.

YOUR ZEGNA OFFER

Annual gross salary range: $95k-$105k plus competitive bonus opportunity.
Comprehensive benefits including medical, dental, vision, 401(k) with employer match, commuter benefits, and more.
Learning and development programs, including access to ZEGNA Made to Measure certification.
Paid vacation and holidays, based on tenure and role level

NATURALLY IN ZEGNA

Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.

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Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna.

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