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Store Customer Advisor - Vienna (Fixed term)

Job Details

Locations
Austria/Wien
Brand
Zegna
Contract type
Temporary Job
Team
Sales Channels & Retail Excellence/Retail

Store Customer Advisor - Vienna (Fixed term)
CompanyID (accounts for anonymous companies) 693,176

CUSTOMER ADVISOR  – ZEGNA VIENNA (FIXED TERM)

At Zegna the talents and passion of our people are the pillars of our success. Which is why we’re looking for a Customer Advisor in Vienna to support the team contributing to our proud legacy and helping shape our vibrant future.

What makes you, makes Zegna
The legacy of Zegna would not exist if it weren’t for the unique skills of every person on our team; the makers, masters, designers and doers. Everyone contributes.
As a Zegna Store Customer Advisor, you bring the human touch to the luxury experience. You are our ambassador, sharing both our rich heritage and collections and providing a service that is as personal as it is exceptional, and shaping their perception of our brand and ensuring our ongoing growth and legacy.

What makes up your day
Step into a hands-on, minds-on work environment where every challenge and opportunity helps you realise your full potential.
You’ll learn the stories behind the Zegna brand, products and craftsmanship, use these to authentically engage with customers as you share our offering and build ongoing relationships with them to make them feel a valued part of the Zegna world.
You and your colleagues are accountable for achieving sales targets for your store, executing the plans provided by your store manager, as well as using your own initiative to suggest alternative strategies.
You are responsible for ensuring the store environment is always on par with what our customers expect of us and well organized. To achieve this, you’ll be involved in visual merchandising, packaging, stock room management, inventory, cashiering and reporting.

What makes you, makes our team
When you join Zegna, you join a team, working together to shape the future of our company. To be successful in this role you have a passion for style that you take with you no matter where you go, mixing casual and luxury looks to fit your active lifestyle. You’re curious by nature, adventurous and interested in technology. You connect with the innovative spirit behind the Zegna brand and know how to make it relevant and interesting when you share it with others.

What makes you, makes our legacy
Ermenegildo Zegna Group is founded on a proud history of craftsmanship and quality dating back to 1910, with a vision to ethically create the world’s finest textiles. Zegna has since expanded to ready-to-wear, becoming one of Italy’s most successful family companies and a global luxury lifestyle brand.
Sustainability
Sustainability

Sustainability



At the forefront of ZEGNA's commitment to sustainability, our team ensures the implementation of a robust long-term strategy. We drive the identification of new sustainability risks, opportunities, and innovative pathways, aligning with our environmental responsibilities. Join ZEGNA and contribute to building a responsible tomorrow, dedicated to caring for people and our environment, fostering collaboration, and pursuing what has been one of ZEGNA’s pillars since its founding in 1910.

Style & Creative Design, Visual Merchandising and Store Planning
Style & Creative Design, Visual Merchandising and Store Planning

Style & Creative Design, Visual Merchandising and Store Planning


At the heart of ZEGNA, Style & Creative Design, Visual Merchandising, and Store Planning bring the brand's identity to life. These teams work together to define, design, and implement the brand storytelling, setting industry trends. Leading creative vision, crafting cohesive visual stories, and designing inspiring store experiences, they capture the essence of luxury. 
Shape the future of luxury with us, drawing from our proud legacy while driving innovation and excellence.

Sales Channels & Retail Excellence
Sales Channels & Retail Excellence

Sales Channels & Retail Excellence


Sales Channels & Retail Excellence at ZEGNA form the cornerstone of our customer-centric strategy, integrating retail, sales channels, and hospitality to ensure exceptional, personalized customer experiences. Our clienteling approach, based on shared values and supported by continuous learning for our global sales team, is key to this mission.
Join us to define and implement retail processes and customer engagement across various channels, conveying the essence of Oasi Zegna.

Product Development, Manufacturing, End-to end Supply Chain
Product Development, Manufacturing, End-to end Supply Chain

Product Development, Manufacturing, End-to end Supply Chain


At ZEGNA, Product Development, Manufacturing, and End-to-End Supply Chain form the backbone of our value chain. Guided by Style & Creative Design's vision, Product Development brings each collection to life from concept to reality. Manufacturing oversees sourcing, engineering, planning, production, and quality assurance, embodying our commitment to excellence. Logistics ensures seamless product handling and transportation, while Customer Service delivers with precision, driven by customer insights. Join us in crafting excellence and making a meaningful impact on our legacy of quality and craftsmanship.

Merchandising & Planning
Merchandising & Planning

Merchandising & Planning


In the vibrant world of ZEGNA, Merchandising & Planning drive the design and implementation of merchandising strategies. Guided by Style & Creative Design's vision, this area ensures consistency between the company's image and market needs, seizes opportunities, and optimizes sales. Be part of this team, connecting every step of the way from the brand's storytelling origins to our customers, immersed in an ever-evolving journey of innovative discovery and excellence.

Marketing, Brand Communication & Digital Media
Marketing, Brand Communication & Digital Media

Marketing, Brand Communication & Digital Media


At the heart of ZEGNA's storytelling, we forge a pathway into the digital era through strategic innovation and consumer focus. Our teams lead initiatives to amplify brand value across all channels: from pioneering digital and omnichannel strategies to fostering impactful partnerships and curating compelling events, we shape the evolution of our brand's narrative. Join us in conveying our authenticity through compelling storytelling and transformative digital experiences.

Internship
Internship

Internship


At ZEGNA, you'll craft beauty, develop your strengths, and shape our future. Our integrated value chain offers a comprehensive view of the luxury industry through a lens of excellence, illustrating the interconnected journey from raw materials to finished products and to the customer. In this dynamic and fast-paced environment, you'll learn and grow on the job, collaborate with colleagues worldwide, and participate in enriching trainings to refine your skills and maximize your potential.
If you're eager to launch your career, send your application to us.

Corporate and Staff Functions
Corporate and Staff Functions

Corporate and Staff Functions


Corporate & Staff functions encompass a diverse array of roles that directly advance the business and support its growth. Our aim is to achieve excellence across all fields, delivering optimal service and experiences to both internal and external stakeholders.  Every Corporate & Staff function at ZEGNA, from Finance & Control, Internal Audit, Legal, Compliance & Risk, Human Resources, General Services, Health, Safety & Environment, Procurement, and IT, embodies a progressive mindset and a personalized approach that reflects ZEGNA's authenticity.