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Group Internal Communication & Engagement Manager

Job Details

Locations	Italy/Lombardia/Milano
Brand	Zegna
Contract type	Permanent Job
JOB FUNCTION	Corporate and Staff Functions/Human Resources
Gross Annual Salary (RAL)	75,000 – 85,000

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Group Internal Communication & Engagement Manager

CompanyID (accounts for anonymous companies) 693,176

ABOUT ERMENEGILDO ZEGNA GROUP
Founded in 1910 in Trivero, Italy, the Ermenegildo Zegna Group (NYSE: ZGN) is a global luxury company with a leading position in the high-end menswear business. Through its three complementary brands, the Group reaches a wide range of communities and market segments across the high-end fashion industry, from ZEGNA’s timeless luxury to the modern tailoring of Thom Browne, to luxury glamour with TOM FORD FASHION.
The Ermenegildo Zegna Group is internationally recognized for its unique Filiera, owned and controlled by the Group, which is made up of the finest Italian textile producers fully integrated with unique luxury manufacturing capabilities, ensuring superior excellence, quality, and innovation.

YOUR MISSION IN THIS ROLE

As Group Internal Communication & Engagement Manager, reporting to the Director, Group Leadership, Talent & Engagement, you will be responsible for shaping and driving the Group’s internal communication and employee engagement agenda, fostering alignment, connection and a shared sense of purpose across the organization.
Working closely with senior leaders, including the Group CEO and Group Chief People Officer, you will translate business priorities into impactful communication and engagement initiatives, contributing to a consistent, engaging and inspiring employee experience across our international organization.
More specifically, you will:

Coordinate and implement the Group internal communication strategy, ensuring consistency, effectiveness and alignment with business priorities.
Coordinate executive communication activities, including leadership messages, Group CEO updates and strategic corporate communications.
Develop communication formats, tools and channels that enhance employee awareness, understanding and engagement.
Partner with HR, Corporate Communication and business stakeholders to communicate key initiatives and organizational updates effectively.
Lead the annual employee engagement survey process, from planning and deployment through analysis and follow-up actions.
Monitor engagement metrics and insights, identifying opportunities to strengthen employee experience and organizational effectiveness.
Support leaders in translating engagement feedback into meaningful action plans and initiatives.
Design and manage Group-wide engagement programs and corporate events, including Town Halls, leadership meetings and employee engagement activities.
Develop innovative concepts and engagement experiences for key corporate moments aimed at strengthening collaboration, belonging and employee connection.
Collaborate with cross-functional teams to align communication, culture and engagement priorities across the Group.
Manage relationships with external providers and consultants supporting communication, engagement and event initiatives.

WHO YOU ARE

You bring 8-10 years of experience in Internal Communication, Employee Engagement, Corporate Communication, Culture, Change Management or related fields.
You have successfully managed communication and engagement initiatives within complex and international organizations.
You have experience partnering with business leadership and are comfortable operating in highly visible and demanding environments.
You possess excellent communication skills and can influence effectively across different organizational levels.
You are a strong storyteller with a keen visual acumen, capable of translating business priorities into clear, engaging and impactful communication experiences.
You combine strategic thinking with a pragmatic, hands-on approach and a strong focus on execution.
You have solid project management capabilities and can successfully drive multiple initiatives simultaneously.
You demonstrate strong decision-making abilities, and problem-solving capabilities.
You are flexible, adaptable and willing to support key corporate initiatives and events when required.
You have an international mindset and thrive in multicultural environments.
You communicate fluently in English; additional languages are considered a plus.
Nice to have: sensitivity to luxury, heritage and brand culture.

WHAT WE OFFER

The position provides for a base salary between: €75.000 – €85.000. Remuneration is determined on objective criteria, regardless of gender. Within the base salary range, individual pay is determined by knowledge, skills, experience, tenure and relevant education or training.
The position is expected to be classified within the National Collective Bargaining Agreement (CCNL Tessile). The final contractual classification will be determined based on objective and gender-neutral criteria, taking into account the requirements and responsibilities of the role as well as the candidate’s relevant professional experience, skills, competencies, and qualifications.

JOINING ERMENEGILDO ZEGNA GROUP
Joining us means becoming part of a Group rooted in a rich heritage and guided by a long-term vision. Our people are central to this journey, contributing every day to a culture where craftsmanship, innovation, and responsibility come together to shape sustainable growth and enduring value.
We are committed to fostering an inclusive and diverse workplace and are proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, age, nationality, ethnicity, sexual orientation, disability, or any other personal characteristic.

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