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Private Client Relations Manager

Job Details

Locations	Italy/Lombardia/Milano
Brand	Zegna
Contract type	Permanent Job
JOB FUNCTION	Marketing, Brand Communication & Digital Media/Marketing & Digital

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Private Client Relations Manager

CompanyID (accounts for anonymous companies) 693,176

ABOUT ZEGNA
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities - a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.

YOUR MISSION IN THIS ROLE
As Private Client Relations Manager, based in Milan, you will bring your unique strengths to the team helping us support the Global Head of Private Client Relations in executing the Private Client Relations strategy, ensuring excellence in the planning, coordination and execution of guest experiences. Working cross-functionally with global and regional teams, the role is responsible for delivering initiatives that reflect the brand identity and lifestyle, with the overarching objective of top client retention, upgrading and HNWI recruitment.

More specifically you will:

High-end product events: Villa Zegna / Milan Fashion Shows – support the client selection process, development of client programs, event execution and onboarding of regional teams hosting clients.
Exceptional Experiences in line with the brand identity with a focus on art and culture, coordinate the development and execution of exclusive experiences, ensuring flawless delivery and an elevated guest journey.
Support in managing selected partnerships with the objective of HNWI recruitment and creating unique guest experiences.
Manage the execution of the gifting strategy

WHO YOU ARE

You bring 5–8 years’ experience in luxury client engagement, client relations
You have strong project management and organizational skills with exceptional attention to detail
Proven ability to manage multiple projects simultaneously and work effectively with cross-functional and international teams
You have excellent communication and stakeholder management skills
You’re known for your client-centric mindset with a focus on delivering exceptional experiences
You communicate fluently in English (written and spoken); additional languages are a plus
Willingness to travel internationally as required

WHAT WE OFFER

The position provides for a base salary between: € 50.000-55.000 + bonus
The position is expected to be classified within the National Collective Bargaining Agreement (CCNL Tessile). The final contractual classification will be determined using objective criteria, including the candidate's qualifications, skills, competencies and relevant professional experience.
Remuneration is determined on objective criteria, regardless of gender.
Within the base salary range, individual pay is determined by knowledge, skills, experience, tenure and relevant education or training.

JOINING ZEGNA
Joining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.
We are committed to fostering an inclusive and diverse workplace and are proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, age, nationality, ethnicity, sexual orientation, disability, or any other personal characteristic.

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