MENU

EN

IT
ZH
JA

Back

Group

Overview
Our Governance

Brands

Zegna
Thom Browne
Tom ford fashion
Our Filiera

Commitments
Sustainability Documents
Oasi Zegna

CAREERS

People
ZEGNA
Thom Browne
Our Filiera
Investors
Media

Close

JOBS

Working at Zegna
Career Areas
Locations
FAQ
JOBS

Learning Experience & Content Operations Specialist

Job Details

Locations	Italy/Lombardia/Milano
Brand	Zegna
Contract type	Permanent Job
JOB FUNCTION	Corporate and Staff Functions/Human Resources
Gross Annual Salary (RAL)	30,000 – 35,000

Share with LinkedIn

Learning Experience & Content Operations Specialist

CompanyID (accounts for anonymous companies) 693,176

ABOUT ERMENEGILDO ZEGNA GROUP
Founded in 1910 in Trivero, Italy, the Ermenegildo Zegna Group (NYSE: ZGN) is a global luxury company with a leading position in the high-end menswear business. Through its three complementary brands, the Group reaches a wide range of communities and market segments across the high-end fashion industry, from ZEGNA’s timeless luxury to the modern tailoring of Thom Browne, to luxury glamour with TOM FORD FASHION.
The Ermenegildo Zegna Group is internationally recognized for its unique Filiera, owned and controlled by the Group, which is made up of the finest Italian textile producers fully integrated with unique luxury manufacturing capabilities, ensuring superior excellence, quality, and innovation.

YOUR MISSION IN THIS ROLE

As Learning Experience & Content Operations Specialist, based in Milan, you will join Accademia dei Maestri, the Group function dedicated to fostering knowledge transfer and preserving the craftsmanship, expertise, and capabilities that define our brands.
Reporting to the Academy Training Manager, you will play a key role in enabling a seamless and engaging learning experience across the Group by managing digital learning operations, supporting learner journeys, and ensuring the effective administration of our Learning Management System (LMS).
More specifically, you will:

Manage the day-to-day administration and continuous evolution of the Learning Management System (LMS), ensuring an efficient and user-friendly learning environment.
Configure and maintain courses, learning paths, certifications, audiences, enrollments, and learning catalogues to support business and learner needs.
Support learner journeys through course assignments, learning campaigns, onboarding initiatives, and digital learning programs across the Group.
Partner with HR teams, business stakeholders, IT teams, and external vendors to coordinate learning operations and drive platform enhancements.
Create and deliver learner communications, provide user support, and promote engagement across digital learning initiatives.
Prepare monthly learning reports and maintain accurate learning records to support reporting requirements, compliance monitoring, and audit activities.
Monitor learning performance and LMS adoption metrics, providing insights that support continuous improvement and informed decision-making.

WHO YOU ARE

You bring 2-4 years of experience in Learning & Development, Digital Learning, Instructional Design, LMS Operations, or Training Administration.
You're skilled in Learning Management Systems, digital learning technologies, reporting, content administration, and learning operations management.
You're known for being a positive, proactive, and service-oriented professional, able to take ownership and drive activities independently.
You have strong organizational skills, attention to detail, and the ability to manage multiple priorities in a dynamic environment.
You build effective relationships with stakeholders and communicate clearly with different audiences across the organization.
You communicate fluently in Italian and English.
Nice to have: attention to client experience and sensitivity to fashion and luxury.
Nice to have: hands-on experience with Cornerstone LMS.

WHAT WE OFFER

The position provides for a base salary between: €30.000 – €35.000. Remuneration is determined on objective criteria, regardless of gender. Within the base salary range, individual pay is determined by knowledge, skills, experience, tenure and relevant education or training.
The position is expected to be classified within the National Collective Bargaining Agreement (CCNL Tessile). The final contractual classification will be determined based on objective and gender-neutral criteria, taking into account the requirements and responsibilities of the role as well as the candidate’s relevant professional experience, skills, competencies, and qualifications.

JOINING ERMENEGILDO ZEGNA GROUP
Joining us means becoming part of a Group rooted in a rich heritage and guided by a long-term vision. Our people are central to this journey, contributing every day to a culture where craftsmanship, innovation, and responsibility come together to shape sustainable growth and enduring value.

We are committed to fostering an inclusive and diverse workplace and are proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, age, nationality, ethnicity, sexual orientation, disability, or any other personal characteristic.

Related Positions

Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna.

VIEW OPEN POSITIONS

Learning Experience & Content Operations Specialist

Corporate and Staff Functions/Human Resources

,

Floor Manager - London New Bond Street

Sales Channels & Retail Excellence/Retail

,

Part-Time Style Advisor

Sales Channels & Retail Excellence/Sales

,

Sales Assistant

Sales Channels & Retail Excellence/Retail

,

Temp, Visual Merchandising Manager, South & Central

Style & Creative Design, Visual Merchandising and Store Planning/Visual Merchandising

,

Assistant Store Manager - PdH Monterrey

Sales Channels & Retail Excellence/Sales

,

Su Misura Customer Service Associate

,

Assistant General Manager

Sales Channels & Retail Excellence/Retail

,

Runner - St Moritz

Sales Channels & Retail Excellence/Retail

,

Store Style Advisor | Zurich Airport

Sales Channels & Retail Excellence/Retail

,

Customer Service Associate

,

Cybersecurity Manager

Corporate and Staff Functions/Information Technology

,

Group Senior Category Manager - IT

Corporate and Staff Functions/Procurement

,

Global Retail Excellence & Capabilities Manager

,

Assistant Store Manager - London Selfridges

Sales Channels & Retail Excellence/Retail

,

Back Office Intern - Ufficio Modelli

Product Development, Manufacturing, End-to end Supply Chain/Manufacturing

,

Junior Designer - FS

Style & Creative Design, Visual Merchandising and Store Planning/Style & Creative Design

,

Sales Assistant

Sales Channels & Retail Excellence/Retail Excellence

,

Product Development, Manufacturing, End-to end Supply Chain/Manufacturing

,

Runner - Courchevel (Winter Seasonal)

Sales Channels & Retail Excellence/Retail

,

Content Production Specialist

Marketing, Brand Communication & Digital Media/Marketing & Digital

,

Senior Events Manager

Marketing, Brand Communication & Digital Media/Marketing & Digital

,

Private Client Relations Manager

Marketing, Brand Communication & Digital Media/Marketing & Digital

,

Sales Supervisor Düsseldorf

Sales Channels & Retail Excellence/Retail

,

Style Advisor Full Time Madrid

Sales Channels & Retail Excellence/Sales

,

Facility Maintenance Operator

,

Sales Channels & Retail Excellence/Retail

,

Training Development Coordinator

,

Part-Time Sales Assistant

Sales Channels & Retail Excellence/Retail

,

Tailor | Fitter

Sales Channels & Retail Excellence/Retail Excellence

,

Senior People Cost & Performance Analyst

Corporate and Staff Functions/Human Resources

,

Turkey - Senior Style Advisor

Sales Channels & Retail Excellence/Sales

,

Saudi Arabia (Jeddah) - Store Manager

Sales Channels & Retail Excellence/Retail

,

Saudi Arabia (Jeddah) - Senior Style Advisor

Sales Channels & Retail Excellence/Sales

,

Saudi Arabia (Jeddah) - Style Advisor

Sales Channels & Retail Excellence/Sales

,

Saudi Arabia (Jeddah) - Stock Controller

Sales Channels & Retail Excellence/Retail

,

Saudi Arabia (Jeddah) - Tailor

Sales Channels & Retail Excellence/Retail

,

Client Engagement Manager – Europe

,

Junior Shoes Designer

Style & Creative Design, Visual Merchandising and Store Planning/Style & Creative Design

,

San Pietro Mosezzo

,

Modellista Senior

Product Development, Manufacturing, End-to end Supply Chain/Manufacturing

,

Production Coordinator

Product Development, Manufacturing, End-to end Supply Chain/Manufacturing

San Pietro Mosezzo

,

Su Misura Manager (Made to Measure)

Sales Channels & Retail Excellence/Retail Excellence

,

Senior Planning Specialist

Product Development, Manufacturing, End-to end Supply Chain/Manufacturing

,

Su Misura Manager (Made-to-Measure)

Sales Channels & Retail Excellence/Retail Excellence

,

Stock Room Associate - Dusseldorf

Sales Channels & Retail Excellence/Retail

,

Sales Channels & Retail Excellence/Retail

,

Retail Merchandiser RTW

Merchandising & Planning/Merchandising & Planning

,

Store Style Advisor - Amsterdam

Sales Channels & Retail Excellence/Retail

,

Senior Designer FS

Style & Creative Design, Visual Merchandising and Store Planning/Style & Creative Design

,

Director, Marketing & Events

Marketing, Brand Communication & Digital Media/Marketing & Digital

,

Seasonal Style Advisor | Milano Malpensa Airport

Sales Channels & Retail Excellence/Retail

,

Style Advisor O. La Roca

Sales Channels & Retail Excellence/Sales

,

Production Supervisor Tessitura Maglieria

Product Development, Manufacturing, End-to end Supply Chain/Manufacturing

,

Accounting & Admin Specialist

Corporate and Staff Functions/Finance & Control

,

Seasonal Store Style Advisor | Venezia

Sales Channels & Retail Excellence/Sales

,

Treasury Specialist

Corporate and Staff Functions/Finance & Control

,

Store Style Advisor - London New Bond Street

Sales Channels & Retail Excellence/Retail

,

Manutentore Junior

Product Development, Manufacturing, End-to end Supply Chain/Manufacturing

,

Addetta/o al rammendo

Product Development, Manufacturing, End-to end Supply Chain/Manufacturing

San Pietro Mosezzo

email

email

email

language English

sitemap

Corporate Governance
Sustainability
Brands
Careers
Investors
Latest News

Brands

Zegna
Thom Browne
Luxury Textile Laboratory Platform

GROUP SITES

Zegna
Thom Browne

legal

Code of Ethics
Privacy&Policy
Cookie Policy
Terms & Conditions

Ermenegildo Zegna N.V., Amsterdam, P.IVA 00154990022 PEC. zegna.holditalia.spa@legalmail.it

Cookie policy

x

We use technical cookies, that are always enabled and necessary for the website to work correctly, and analytic and profiling cookies, including third party ones, to allow us to measure the usage and performance of the web site and send advertising, including targeted advertising. To accept all cookies, click «Accept». To manage or disable cookies click on «Manage». To refuse all cookies and close the banner click on «x»; in this case you can continue to navigate the site and only technical cookies will be used. If you would like to learn more, please read our Cookie Policy

Manage

Accept